Rapture Air
Air Conditioning & Heating
We believe that integrity is important, so our goal is to maintain an honest business while giving our costumers excellent service. Rapture Air offers competitive pricing and loyalty to our costumers. Our company is a full service licensed and insured air conditioning contractor and repair service. We also offer duct cleaning and attic insulation.
With highly trained personnel and state-of-the-art-equipment we provide safe and effective air duct cleaning that sets us a part from our competitors. At Rapture Air we give it our all to provide the best costumer service possible. Our philosophy has been, and will always be to focus on customer satisfaction and unmitigated integrity. We want to become your number one resource for air conditioning service, heating service, installation, duct cleaning, and attic insulating. We guarantee satisfaction, and our technicians leave your home or business in pristine condition.
Let us provide your air conditioning and heating needs. Give us a call at 352-735-6611 and schedule an appointment. Start enjoying clean air today.
We were founded in 1999 by Nick Parrott (CEO, OWNER). We hold our company standards and our way of dealing with our customers from our Christian beliefs. We show our commitment to our clients by being fair, honest, and dependable. Rapture Air has committed employees who will go above and beyond the call of duty to assure all the customer’s air conditioning and heating needs are satisfied. Rapture Air is committed to serving our customers, new and existing. We look to provide services you would be satisfied with, so you can recommend your friends to get caught up in the Rapture Air.
Reviews
Good job done in timely fashion to high standards. Very professional team.
AJ was my technician, he was very kind, explained in detail what was wrong. Very professional, got the job done in no time. Would recommend to anyone
The service was excellent Dave the repairman did a great job we thank you so much.
Purchased brand new unit which was quickly installed. Very good price. I am very happy
Rapture Air installed two new central air units in our home, a 4 ton and a 3 ton high efficiency heat pumps. The entire install crew were great. They were polite, professional and installed both units and air handlers in one day. The new EcoNet thermostats work great and we can control our ac units from our phones. We are happy with the product, price and service.
The crew showed up on time and finished the job in a couple of hours. They were quiet and cleaned up after themselves. Thanks for the good service.
Another firm created an issue with our heat and air. I called Rapture Air and they sent out a very knowledgeable technician. AJ was able to identify and fix the issues with our system. We are very happy with the service.
Installed my new AC unit. Fast, efficient, professional and a great price.
Just had a service done by them. Wow, efficient and reliable, Kevin was one of the kindness man, thank you Rapture Air, for having hired a great person.
Rapture Air is ALWAYS my ONLY HVAC provider! Service and installation are Always exceptional! Installing a new mini split was the same! Great company and Great employees!
Exceptional service, Manuel was very kind and professional, highly recommend
Always great service from Rapture Air Manuel was very informative answered all my questions did a great job thank you.
We are always impressed with our services from Rapture Air. Fast, friendly, and professional. Our technician today, AJ was knowledgeable and quickly found the issue. We highly recommend this trustworthy company.
Manual was professional, polite, and proficient! Great work and completely satisfied.
Manuel was pleasant, informative and professional. I would highly recommend him when I renew my service contract with Rapture Air.Best, Gerry B
Manuel was very professional and friendly. He made sure everything was in working order and we couldn't be happier with his service. Thank you!
Incredible service and technician, Manual communicated everything he was performing. On time and through maintenance at an excellent price.
Rapture Air has been our go to A/C contractor for over 10 years and have we have never been disappointed . They are always on time, early or call if there is a problem. Their service people are kind, courteous and respectful and are well trained in their field. Give them a try, you will be happy with your choice.
Chris and Joe were amazing, very friendly and professional and very knowledgeable about their work. I would recommend them to anybody and your company. Thank you for all you’ve done.
Exceptional professionalism, communication and service received from Harrison. I highly recommend Rapture Air!
I had Kevin & A.J. came to my home in Eustis. They were very helpful and professional. I was their last call and they still had smiles on their faces and fixed my unit within 10 minutes. I would highly recommend this company.
Tech AJ and Manuel addressed all problems with my AC and got it running correctly. I couldn't be more satisfied at the work they did and the fair cost of the job. Thank you Rapture Air.
Very pleased with Rapture Air’s quick response time. They even came earlier than expected. A.J. was great and very thorough. Highly recommend this company.
I’d rather give them a 10. My AC went out last night. My service company didn’t answer or return my call. Rapture Air answered, scheduled an appointment for the next morning, showed up early, were polite, knowledgeable, friendly and affordable! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Keenan is always there when my unit needs to be serviced. He's thorough and smart. I'm going to miss him.
I never will call another AC company. Have had 2 service calls with Rapture Air and both were A+.
Fine young man..on time andperformed excellent service, explained every step.This was our first time dealing with Rapture AC.Definitely recommend!
Excellent! AJ was pleasant, knowledgeable, & very thorough.Thank you thank you!!
This is the 2nd time that Keenan went to service my AC at home and as always I am very satisfied with his services. Keenan is professional, respectful, polite, prompt and very thorough with his job. He even went extra mile to readjust my AC drain pipes. Keenan explained everything that I needed to expect with the service. Thank you!!
Andrew gave me outstanding service. He was on the job quickly and efficiently. The office however is not helping you get business. The receptionist doesn't take down information well and often times does not answer the phone. I almost went with another company that was more expensive due to the office's lack of availability which I assumed would reflect the reliability of the workers. I called Andrew directly and was very pleased as he answered quickly and took care of my needs in record time.
I am very, very happy with the service from Rapture Air. Their service technicians are thorough, courteous and prompt. I happily refer friends and family to Rapture Air. Thank you for keeping us cool.
Rapture Air is a terrific company. Excellent customer service and knowledgeable staff. They have never let me down from new installation to service.
The technician was smart friendly and efficient. It could have been terrible but turned out to be a pleasant experience. Thank you Rapture Air!!! Your 5 starts for me.
Rapture air replaced air conditioner for us. They were on time and did the work they say they were going to. Clean job in and out. It was a pleasure.
What a great job Rapture Air did at my home today! A whole team showed up on time and ready to work. Every one of them was polite, well presented, and obviously well prepared. It appears to me that everything was done correctly because my new units are working very well! I truly appreciate the professionalism of this entire company. It was actually a pleasure!!
When my 24 year old AC finally died, Rapture Air was there to install a new unit quickly and professionally. Within 36 hours I had a service call, an estimate and a brand new unit!! Thanks Sonia, Aaron, Harrison and Chris for making a really bad situation bearable! 100% recommend.
Professional, timely, explained his approach and executed as promised. Great work. Very pleased.
Thanks Rapture Air and the Installation crew. They were courteous, answered any questions I had and worked hard to complete in a timely manner!!
Great customer service and repair-Communication throughout was excellent- responded quickly even late in the day to diagnose the issue with my new unit and handled the warranty parts order and installation--A+
These guys are the best ever! They really exceeded our expectations in every way! A beautiful installation, and even their clean up was spectacular! We could not be more pleased!!! We'll never call anyone else!
The tech was very knowledgeable did his job professionally and was very courteous
So pleased with this company. Excellent service. Technician explained what was wrong and promptly had the repair done. I would call them anytime.
We recently had to replace A/C unit in a rental and Rapture Air provided prompt, professional and quality service!! From the first service call to the final new unit install, it was a pleasure working with Eric and his crew. Justin and Chris 'rocked it' on installation. Great service, great attitudes and they worked liked they cared and enjoyed doing a good job. It is a pleasure working with a company like Rapture Air.
Outstanding work overall! Installers were courteous and on time.Greay company to do business!
The wonderful team came 3 times to my home. The team was pleasant, considerate, and did a great job in the AC repair. I was most grateful for the service and done in a timely manner. The lady in the office handled it very well. Thank you Joanne
AJ and all the crew from Rapture Air have been amazing working with my A/C and it's very many problems since it's instalation 2 years ago by a contractor who got so much wrong. Wish I could sell it and have Rapture Air completely install a new system so I'll be problem free for 15 years!!! Love this company!!!
Rapture Air is absolutely an amazing company. They installed our Air handler , condenser, replaced all the duct work and put in new insulation in the attic. Arron, Harrison, Andrew and Michael are awesome team. They are very polite , pleasant and professional.Our A/C works like never before so happy we chose Rapture Air.We highly recommend them. 10+Earl & Lynn
Great service, quick response time. Nate and Mike were very polite and professional all day. Did a great job of installing the new AC system.
They did a great job. Very courteous and cleaned up after they finished. Would recommend them to anyone.
The team had great attention to detail and made sure that everything was working appropriately and the entire area was cleaned up before leaving.
Brock did a good job as always.We have been dealing with Nick from when he started Rapture Air and have always gotten great service . It's a rare commodity to find a company that means what they say when it comes to service, I have recommended them to many people and they also are happy.Thanks Rapture Air team.Sincerely Keith Stephenson
We had a fantastic experience working with Rapture Air. Eric was incredibly professional, kind, and refreshingly not pushy at all. This was a breath of fresh air compared to our interactions with other companies when our AC went down and needed replacement. Eric was honest, upfront, and his team did an excellent job with our installation.We've already referred Rapture Air to all our family and friends. Harrison, our installer, was also fantastic - very kind, friendly, and efficient. He did a great job, and we were impressed with his professionalism and speed.Thanks again for the great service!
My air conditioning system wuz not working & according to the landlords maintenance man ,the fan unit up in the attic took a you no what, so my landlord gene Smith had Rapture air come & do the service needed, & within approximately 5 hours had a new small motered fan installed in the attic & a brand new ac unit installed outside, I'm so impressed with the ability, quality that the technician Joe & his coworker had done 2 see that my ac system was done & working awesome
Great company and experience all around! Erick came out and quoted us for a new unit and was able to provide an excellent price on a unit that is eligible for the Energy Efficient Tax Credit.The install crew got our AC Installed the next business day. They did great work installing the new units and made sure to clean up everything....you never would have even known they were working there.I will recommend Rapture Air to all my family and friends! Thank you for providing a great service and team to work with!
Called Rapture Air this morning when my air conditioner stopped cooling. It was 89 degrees inside. Their technitian arrived on time as promised his name is A J. Checked everything out, diagnosed the problem and fixed it! Great service and reasonable price! Thank you!
When the tech came out, he dumped bleach or some type of bleach product all over my newly planted grass. I could smell it when I was out by his truck and noticed it was all over the side of the road and now, my grass. Thanks for the burnt grass Rapture Air! Dump that stuff at your own place not on a customers property. Not cool
Have had the pleasure of using Rapture Air a few times before and their Professionalism, Knowledge and Trust says it all !! Dave has been here a few times and I can't say enough about the quality of work, expertise and knowledge he shares each and every he is here and has had my AC up and running in no time !! Excellent customer service !! Will use them again and again ! Thank you Dave for your expertise !!
Just installed a new AC system for us. Was very professional and prompt. Where honest and service was preformed as promised. Extremely satisfied!
Thank you for the excellent service while replacing my ac unit. Professional, knowledgeable, and efficient and they left the work area as clean as they found it.
As a project manager I have had the opportunity to work with several HVAC companies in the Lake County, FL area. Rapture Air has been incredibly responsive and their prices are generally the lowest of the quotes I get for my projects. Quotes and installs are always done in a timely manner. I am so impressed with Rapture Air that I had them do the HVAC change out at my personal residence. Don't hesitate to give them a call for a new system or service on your existing system.
I started out thinking this would be a great company with a great experience. It has been a nightmare. First of all the Dispatch associate Sonja is by far the rudest person I have ever spoke to on the phone. When you invest money into brand new AC equipment with a 10 year warranty at least listen to the problem without giving me an attitude. Secondly I called because our less than a year old equipment was leaking water into my house. The technician they sent out said it was because the units were low on a charge. Really less than a year old? I think that is not the issue! Didn’t even offer to replace the air filters that were completely ruined from the equipment failing? Tech said he fixed the problem and left. I bought a new filter because their highly qualified tech said it was fixed and that one is ruined as well because 630pm at night the AC unit is still leaking water. Called the emergency dispatch and left a message. No call back. Husband and I decided to check drain lines and emptied out nearly 3 gallons of backed up water and sludge. Great job Rapture Air, I’ll send you my bill. Noon the next day still haven’t heard from them so I called on my lunch to address the situation and their lack of fixing the problem. Only to be rudely spoken to. Word of the wise try someone else for AC sales and service.
Great tech, Kenan. Very methodical. Took the time to explain all issues.
Joseph did a great job on our annual inspection. He went above and beyond to make sure our system was properly functioning. He was also polite and friendly. I highly recommend rapture air this was our first time using them because our regular company could not get us in for an appointment. Well I will be using Rapture again next year without a doubt. Thank you Joseph
I called & they said someone would be there the next day at 9am. Eric showed up before 9am, checked everything, explained what was needed in detail & gave me a quote. This was on a Friday, he said the a/c unit was in stock & they could install it on Monday. Joe & Mike came a little after 8am & they did a great job installing the unit. I would highly recommend Rapture Air!
The Rapture Air service guy was very nice and thorough. He did a great job servicing our air conditioner.
I had 4 new AC units replaced in my home. Rapture Air beat every quote substantially. The technicians who came out were highly qualified and most important, they were honest and never broke a promise to complete the work timely. I recommend Rapture Air for any AC needs you have. You will not be disappointed.
Amazing team and experience from start to finish. Rapture Air conducts there business in a very professional manner coupled with great communication.
Excellent work. Keenan was professional and personable. He saved us money and even cleaned up. I highly recommend this company and him.🙂
Dave, of Rapture air is a gem.He is dedicated to providing excellent customer service, quick and efficient technical expertise.Rapture is the best!
Our tech, Dave, was on time for our appointment time. He was very knowledgeable about our system. Gave us some advice on how to care for it to keep the system in good shape until the next appointment. Five stars!
This is our second Commercial unit installed by Rapture Air. We have always found them very professional and knowledgeable. Quick response and turn around which is essential for a business like ours. We have used them for many years and Now have 2 New commercial units in our practice. Thank you for the seamless swap of units and keeping us cool all year around.
Communicated what they were going to do and then did what they communicated. Easy to communicate with. It would be difficult to find a better team of installers.
Very courteous tech. On time. Fair price quoted for complete system. I have already recommended them to others.
AJ seemed knowledgeable and was very thorough. Very personable. We'd be happy to refer your services and call on you again.
Joe was professional, courteous, and top shelf technician. A pleasure to do business with.
I always appreciate an on-time arrival by personnel. Rapture Air employees always arrive on time, they know what they are doing and carry out their maintenance and/or repair well.
They put in our system years ago and with yearly check ups it is in great shape. I called three companies years ago when my husband was activated in the Navy. They came and fixed the issue as the others wanted me to invest in a new unit so when it came time for a new unit they were the ones I trusted and still do Thank you 😊
Work was done in a timely and efficient manner. Worker arrived as scheduled and knew how to proceed.
Great response and honest. I was on a quick schedule and they met it with no problem. Explained everything to me and the installation team was the best. Rapture Air is a top notch company. I would not hesitate to reccomend Rapture Air to anyone needing service or a new unit. You will not be disappointed.Thanks Rapture Air!
Joe did a great job. Checked everything real well, cleaned itout, and cleaned his work area. Will definitely call them again.
Called this morning and Eric was able to get out this afternoon and had it fixed by today
Single family home, full replacement: very professional and terrific job. Will use Rapture Air again without hesitation.
Dave was very professional and courteous. I believe Rapture Air to be a very honorable company and I recommend them.
I received technicians call, on my way and approximate arrival time. Pleasant, thorough, asked questions and answered some. Very polite and knowledgeable. Thank you Brock and Rapture Air for great service!
The crew was polite, efficient and neat. One crew member even went above and beyond when I asked a question unrelated to the install but related to the overall use of the equipment.
Rapture Air performs annual PM services to my HVAC equipment. Thus far they have been to my home two times and have provided excellent service. I just had another PM done this month and received the same excellent service.
Called early AM with an issue. Had someone same day. Good service, fair price. Very happy
Brock was excellent. Great technician and thorough. Thank you Rapture Air for expecting and delivering on great customer service. Thank you Sonya for your prompt responses today.
Great service and very friendly!! Knowledgeable of products and care. Cares about informing the customer!! Dave and Sonya are very knowledgeable and friendly. They're a compliment to Rap+ure air!!
Joe did a tune-up on our AC system. He did more than I was expecting. Very impressed with him as well as Sonia who kept me in the loop . Thanks!
Very knowledge; punctual and does great work! Reasonably priced as well.Will recommend to anyone.
Great staff, quick install, courteous and efficient techs. Just seemed like a lot of money for a 3 ton unit.
Keanan was very thorough, repaired two issues with exposed wiring and replaced an actuator he discovered was weak and could go out soon leaving me with no Air unit. Extremely satisfied with the service, as always.
The timing for the appointment was better than average.The staff was knowledgeable, professional and polite.All details were explained and all questions answeredDr. Isaac Deas
Before replacing our entire heat pump/ac system, we got 5 quotes from "highly" recommended companies. Rapture Air was the last company we met with and also the best! Everyone we dealt with at Rapture was knowledgeable and personable. They did a great install and had the best price. We even added much needed duct work to the project and the price was still lower than the next lowest quote. Rapture Air is our recommendation from now on.
We've been customers of Rapture Air over 20 yrs and the service just gets better. This weekend AC went out. We decided to wait until this morning for service. Within a short time the technician , AJ was here. He was professional, informative and very respectful. Cannot say enough good about Rapture Air.
Very happy with Andrew and Chris and felt more than confident in their abilities. Replaced 5 ton heat pump and air handler. Job was done efficiently and professionally from start to clean-up. Nick, the owner, and Eric, the sales rep were both great to work with as well. Happy with pricing and turnaround time.
Rapture Air has been my go to A/C service and repair company for many years!! My Service Tech (Dave) was on time and very professional. He was able to diagnose and fix my upstairs unit with no problems...And he also performed the annual maintenance/service on my main A/C unit. You can always count on Rapture Air to do things right!!!
Rapture Air serviced and cleaned my 18 year old a/c as well as replaced an old capacitor for an exceptional price. Dave communicated with me and also showed my how to do a bit of routined maintance to keep the unit functioning until the next yearly service. I would recommend this company and I will be calling them again for any future a/c needs.
Very easy to work with. The estimate was thorough with listing out all that would be done. The installation crew was on time, respectful of my house, and friendly. They offered free financing which was a bonus. They seem to have done a great job!
I cannot say enough about Rapture Air. First of all and more important they are responsive to their customers needs. For example I called last night when our air went out and a technician called back within 10 minutes. He walked me through a few things to do to troubleshoot and avoid a service call. Sadly they did not work but I was impressed that this company has its employees try to save customers money instead of taking it. This morning at 730, a half hour before the office opened for the day, Sonia called to schedule my appointment. AJ, the technician, was there by 930 and the problem was fixed by 10. While he was there, I had him do the yearly maintenance and I have rarely seen such devotion to a job. He really takes great pride in doing the best he can and was so cheerful and great to talk to. And the price, very, very reasonable. I cannot say enough except Thank You
I have used this company two different times and have found their honesty and integrity to be outstanding. If you leave a voicemail after hours, you can count on them calling you first thing in the morning to make an appointment. I highly recommend Rapture Air to everyone!
Girls in the office and Brock on the service call were exceptional. Their "out-of-the-box" problem solving got me up and running for myself and my guests to enjoy a cool weekend! Thanks to the Rapture Team. You ARE my First Choice in A/C Contractors!
We had a full system replacement, blown insulation in the attic, and additional vents installed. The crew was fantastic, quick, courteous, and clean! Definitely recommend!
Realized the outside unit wasn’t coming on around 1 pm, called Rapture and tech was here about 5:30 pm same day and problem was resolved. Have used Rapture a few times, in the past, and certainly will continue to. Dave was professional, personable and very knowledgeable.
Thank God for Eric….the most technically expert air conditioning leader with absolutely amazing skills. …he was so great his company recognized his excellence and promoted him. Although he is promoted and in a leadership position….he rolled up his sleeves and made a very difficult repair to my system….he did not have to…could have just said….buy another system….he did not. He went and got his tools and as one of the very few individuals who have the specialized acumen to execute this repair job…….made an aluminum patch and saved my entire system. He went above and beyond. I am so thankful for Eric and his office team. So, thankful!
We had a Rheem heat pump and air handler installed by Steven and Chris from Rapture Air. They gave us an estimate of how long the installation would take and what would be involved. They were very professional and polite. The work was completed in the time frame they gave us and the cleanup was excellent. They explained everything they had done and how to operate the equipment. Very professional people.
I am very pleased with all of the Rapture Air experience. Erick was a total professional who explained details so that I could understand. He pretty much sealed the deal for me before I even knew it. The swiftness of the process after I decided to sign with Rapture Air was amazing. The service technicians were hard working gentleman who were courteous as well as helpful with questions. I feel very well protected because of my new system. Thank you Rapture Air
Guys showed up right on time and got after it! Provide thorough explanation upon installation. Cleaned up and couldn’t tell they had even been there. BTW… their price best everyone’s estimate. Thanks
AC had not been keeping up all week.. Inside temp pushing 80 at 5pm.. and would run all night to maybe get back down to 74 by morning. Called Rapture .. (neighbor recommended) On Friday about 3pm.. Left a voice message and was sure I was going to end up suffering all weekend.. NOPE! Got a call back in about 20 mins.. said they would sent technician out asap.. He called an hour later and was 20 mins away.. Fortunately, we just needed some freon added.. AC good as new! This company is awesome! Prices seem fair.. Would definitely recommend!
Kenan came out to inspect our AC unit that was leaking water into our garage. Polite, professional, friendly, he did a great job. I have been with Rapture Air for about 20 years they are so awesome
I shopped a number of places to determine who to install our AC system in our new addition. Rapture Air distinguished itself from the initial visit and resulting quote right through the installation and other HVAC related items that they handled. Rapture Air had the best overall solution (two cassette mini-splits) at the best price compared to other suppliers. Their rep Erick was very knowledgeable and professional, and very responsive to my calls, questions, etc. In addition to the new AC install, Rapture also helped me get the oven exhaust venting and exhaust fan installed, and also extended our existing HVAC into the converted garage area. Their solution also really helped with my budget since I was able to take advantage of the Samsung 2 years same as cash for the cost of the system. Lastly, Steve, who headed the installation crew, was also very helpful and professional. Everything was done as requested, on time, and with great follow up for my questions about how to operate the system, etc. I highly recommend Rapture Air for any of your HVAC related needs.
After having some issues with our two units that were installed in 2019, Rapture Air made it right. Their office manager Nick worked with me to make the corrections to our units and worked with me on balances that weren't covered by the manufacturer warranty. The office and team came through and changed my experience around. Highly recommend.
I have been using Rapture Air Conditioning company for a few years now they maintain my system. Ther technicians are prompt, knowledgeable, & they spend a lot of time managing my unit. Quality company highly recommend 😍
Rapture Air is the best HVAC Company to work with in the Mt.Dora, Eustis, Leesburg area. Responsive, Professional, and cost effective. WE had all 3 of our 15 year old units replaced over 2 days and are very satisfied with the quality of workmanship, value and friendly, professional staff - Utilizing High-End Rheem Equipment. Home Run, Hat Trick & End-Zone Dance.. Thank You Rapture Air- Nick & crew.
I am so happy with Rapture Air, the techs are great, professional, hard working and prompt. They did a great job cleaned up their work area, showed up on time, explained everything they did and what I needed to do to keep my unit running at top performance. Great experience!
Rapture Air is a fantastic company to work with, they are right there when you call and have an issue. They also give you choices on how you want to proceed (service or replace), no pushy sales people. AG 3, Inc buys all of our ac units at Rapture Air and their maintenance team is the best as well.
We had Rapture Air out to fix our AC back in the late summer, and today, they came and cleaned our ducts. Both times Dave was our technician, HE IS AWESOME! Always on time, respectful and as far as I'm concerned, great service and priceDAVE & RAPTURE AIR, YOU GUYS ROCK!!
It came time to replace my heat pump and air exchanger and although I had used the same company that had installed my original unit for many years I thought it a good idea to get multiple quotes for this major purchase. On the recommendation of my neighbor I contacted Rapture. The estimator/manager, Eric, was very thorough and provided me with multiple options but more importantly gave me the information to make an informed decision. The install went very well with Carl and Paul doing an outstanding job while explaining to me certain approaches or options while the install was underway. Decisions about major purchases are difficult and often you second guess if you made the right choice. That is NOT the case in this instance. Timely, competent, professional and nice people too. 5 stars +++
From the initial proposal with Erick to the installation of a new Rheem heat pump and air handler by Steven and Chris went smoothly. The service manager Charlie, came out later that afternoon to button up, was quite knowledgeable and very customer oriented.One suggestion would be, even after a long day of install, is to make sure their is time for the customer to have a good look at the installation ( if they wish) and description of how everything works. On a total install, I believe a follow up with a technician coming out a couple weeks later and going over everything with the system and answering customer questions would be a comfort for the customer and beneficial to Rapture Air.Communications throughout the entire process were phenomenal…Everyone was professional and courteous from start to finish!
Rapture Air maintained our original A/C unit for years with amazing service and prices. When we needed a new unit, they did an excellent job with installation and even installed a unique overflow system for our upstairs unit at our request( have never needed it) … and beat any competitors on the price! I highly recommend them for both installation and maintenance.
We purchased our first AC unit and air handler from them back in 2006. They have come out every year to do maintenance and we still are on our original unit! They are very responsive if we have any issues and react quickly. Every technician we have met has been friendly and thorough. We highly recommend Rapture Air!
I used Rapture for system repair and twice a year for maintenance. Every service agent has been so kind and treats me like I'm their only call of the day. Always explain what they have done. Highly recommend this company.
Fabulous!I have been waiting on two different companies to repair a down unit, after a month I found Rapture Air. Dexter came out to do the diagnostic & estimate and order the parts. Then today Charlie & Dashawn came out and do the install. Great communication, very professional, and a reasonable price. I highly recommend Rapture Air!
It was 9:30pm on a Saturday night when our air conditioner stopped working. I have a 38-week pregnant wife here, and when this happened, she simply lost it. I had to do something and I remembered seeing the Rapture Air signs around town. I called hoping anyone at all would pick up when the recorded line said “if this is an emergency, press 1 now”. So I did, and a guy picked up on the second ring named Charlie. Super nice dude. I explained that I was in a pickle and he came right out within an hour. He let me stand outside and learn a little bit about what he was doing. We both chit-chatted about pregnancy and family while he worked. We discovered my capacitor was shot. He was able to fix it for me and within an hour, the air conditioner was back to pumping ice cold air again. I have a very happy wife now who will be able to sleep tonight and I couldn’t be more impressed with the friendliness, promptness, and professionalism that Rapture Air shelled out tonight. I will recommend this company to friends and family, and really want to give Charlie two thumbs up tonight. He killed it. Well, he actually brought it back to life, but… you get what I mean. Thank you, thank you, thank you.
We have ALWAYS had a great experience with Rapture Air over these past 15 years. Nick, Charlie, Steven and Justin were all extremely professional, timely and courteous. Our quote was fair, all commitments were kept, on time and the new system installation was smooth and seamless. Thank you, Rapture Air!!
Thank you for your prompt a professional service. Ya'll got our fat out of the fire. I will always call ya'll first and recommend you to others
Outstanding service and professionalism. Could not be happier with the service and the price. Dexter was my tech and he was polite and courteous and respectful. Thank you Rap†ure Air!
The Rapture Air team was great from beginning to end with the installation of a mini split in our Florida room. They answered all questions and I was thrilled with how well everything was cleaned up at the end of the job. Highly recommend them for any ac needs you may have.
The team sent out to replace my A/C unit (inside and outside parts) was quick, worked well together, knowledgeable, and professional. They were willing to answer questions when I had one. Definitely liked the team sent out.
Rapture Air is the best Company and staff just great and awesome service all the way around ground staff to office staff and I tell you they install new units in my homes and I love the work they did.
Des was very professional and knowledgeable! He did a great job and my kids and I are no longer miserable in the heat!
Had Rapture Air come out to do a check-up / cleaning on my HVAC system. They were very thorough and informative on showing you how everything looks on your system with photos and everything. Very honest and there were no sales pitches to try and sell you on additional services as some companies do. Very reasonable pricing too. Will definitely use them again.
I am very pleased with my A/C. The guys ran into a little issue and corrected the problem.I would recommend Rapture to others.
Once more we have to show gratitude to the exceptional customer service from Rapture Air today. Keenan really did go the extra mile (or 8) because he didn't want us to be without heating over Christmas. In the 34 years we have lived in this house we have experienced 5 A/C companies and Rapture Air excels above all others.
Reliable, professional and very courteous. They installed a new AC inside and out. Price was reasonable and it runs great. They showed up when they said, which lately is amazing as many don't. They were happy to answer questions worked quickly and efficiently. Definitely recommend!
Anytime we at Burke Flooring have an a/c problem, we call Rapture Air and they fit us in as quickly as possible. Always pleased with their response time. Everyone we've dealt with has been courteous, professional and thorough. Great quality work. You will not be disappointed!
At Rapture Air, we strive to make our clients happy. From the time you call, through the entire process, even to after your project is completed, we want to make sure you are completely satisfied. We’re glad to help you and want to make sure all your air conditioning and heating needs are taken care of. We look forward to talking to you.
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