Rapture Air
Air Conditioning & Heating
We believe that integrity is important, so our goal is to maintain an honest business while giving our costumers excellent service. Rapture Air offers competitive pricing and loyalty to our costumers. Our company is a full service licensed and insured air conditioning contractor and repair service. We also offer duct cleaning and attic insulation.
With highly trained personnel and state-of-the-art-equipment we provide safe and effective air duct cleaning that sets us a part from our competitors. At Rapture Air we give it our all to provide the best costumer service possible. Our philosophy has been, and will always be to focus on customer satisfaction and unmitigated integrity. We want to become your number one resource for air conditioning service, heating service, installation, duct cleaning, and attic insulating. We guarantee satisfaction, and our technicians leave your home or business in pristine condition.
Let us provide your air conditioning and heating needs. Give us a call at 352-735-6611 and schedule an appointment. Start enjoying clean air today.
We were founded in 1999 by Nick Parrott (CEO, OWNER). We hold our company standards and our way of dealing with our customers from our Christian beliefs. We show our commitment to our clients by being fair, honest, and dependable. Rapture Air has committed employees who will go above and beyond the call of duty to assure all the customer’s air conditioning and heating needs are satisfied. Rapture Air is committed to serving our customers, new and existing. We look to provide services you would be satisfied with, so you can recommend your friends to get caught up in the Rapture Air.
Reviews
We've been customers of Rapture Air over 20 yrs and the service just gets better. This weekend AC went out. We decided to wait until this morning for service. Within a short time the technician , AJ was here. He was professional, informative and very respectful. Cannot say enough good about Rapture Air.
Very happy with Andrew and Chris and felt more than confident in their abilities. Replaced 5 ton heat pump and air handler. Job was done efficiently and professionally from start to clean-up. Nick, the owner, and Eric, the sales rep were both great to work with as well. Happy with pricing and turnaround time.
Rapture Air has been my go to A/C service and repair company for many years!! My Service Tech (Dave) was on time and very professional. He was able to diagnose and fix my upstairs unit with no problems...And he also performed the annual maintenance/service on my main A/C unit. You can always count on Rapture Air to do things right!!!
Rapture Air serviced and cleaned my 18 year old a/c as well as replaced an old capacitor for an exceptional price. Dave communicated with me and also showed my how to do a bit of routined maintance to keep the unit functioning until the next yearly service. I would recommend this company and I will be calling them again for any future a/c needs.
Very easy to work with. The estimate was thorough with listing out all that would be done. The installation crew was on time, respectful of my house, and friendly. They offered free financing which was a bonus. They seem to have done a great job!
I cannot say enough about Rapture Air. First of all and more important they are responsive to their customers needs. For example I called last night when our air went out and a technician called back within 10 minutes. He walked me through a few things to do to troubleshoot and avoid a service call. Sadly they did not work but I was impressed that this company has its employees try to save customers money instead of taking it. This morning at 730, a half hour before the office opened for the day, Sonia called to schedule my appointment. AJ, the technician, was there by 930 and the problem was fixed by 10. While he was there, I had him do the yearly maintenance and I have rarely seen such devotion to a job. He really takes great pride in doing the best he can and was so cheerful and great to talk to. And the price, very, very reasonable. I cannot say enough except Thank You
I have used this company two different times and have found their honesty and integrity to be outstanding. If you leave a voicemail after hours, you can count on them calling you first thing in the morning to make an appointment. I highly recommend Rapture Air to everyone!
Girls in the office and Brock on the service call were exceptional. Their "out-of-the-box" problem solving got me up and running for myself and my guests to enjoy a cool weekend! Thanks to the Rapture Team. You ARE my First Choice in A/C Contractors!
We had a full system replacement, blown insulation in the attic, and additional vents installed. The crew was fantastic, quick, courteous, and clean! Definitely recommend!
Realized the outside unit wasn’t coming on around 1 pm, called Rapture and tech was here about 5:30 pm same day and problem was resolved. Have used Rapture a few times, in the past, and certainly will continue to. Dave was professional, personable and very knowledgeable.
Thank God for Eric….the most technically expert air conditioning leader with absolutely amazing skills. …he was so great his company recognized his excellence and promoted him. Although he is promoted and in a leadership position….he rolled up his sleeves and made a very difficult repair to my system….he did not have to…could have just said….buy another system….he did not. He went and got his tools and as one of the very few individuals who have the specialized acumen to execute this repair job…….made an aluminum patch and saved my entire system. He went above and beyond. I am so thankful for Eric and his office team. So, thankful!
We had a Rheem heat pump and air handler installed by Steven and Chris from Rapture Air. They gave us an estimate of how long the installation would take and what would be involved. They were very professional and polite. The work was completed in the time frame they gave us and the cleanup was excellent. They explained everything they had done and how to operate the equipment. Very professional people.
I am very pleased with all of the Rapture Air experience. Erick was a total professional who explained details so that I could understand. He pretty much sealed the deal for me before I even knew it. The swiftness of the process after I decided to sign with Rapture Air was amazing. The service technicians were hard working gentleman who were courteous as well as helpful with questions. I feel very well protected because of my new system. Thank you Rapture Air
Guys showed up right on time and got after it! Provide thorough explanation upon installation. Cleaned up and couldn’t tell they had even been there. BTW… their price best everyone’s estimate. Thanks
AC had not been keeping up all week.. Inside temp pushing 80 at 5pm.. and would run all night to maybe get back down to 74 by morning. Called Rapture .. (neighbor recommended) On Friday about 3pm.. Left a voice message and was sure I was going to end up suffering all weekend.. NOPE! Got a call back in about 20 mins.. said they would sent technician out asap.. He called an hour later and was 20 mins away.. Fortunately, we just needed some freon added.. AC good as new! This company is awesome! Prices seem fair.. Would definitely recommend!
Kenan came out to inspect our AC unit that was leaking water into our garage. Polite, professional, friendly, he did a great job. I have been with Rapture Air for about 20 years they are so awesome
I shopped a number of places to determine who to install our AC system in our new addition. Rapture Air distinguished itself from the initial visit and resulting quote right through the installation and other HVAC related items that they handled. Rapture Air had the best overall solution (two cassette mini-splits) at the best price compared to other suppliers. Their rep Erick was very knowledgeable and professional, and very responsive to my calls, questions, etc. In addition to the new AC install, Rapture also helped me get the oven exhaust venting and exhaust fan installed, and also extended our existing HVAC into the converted garage area. Their solution also really helped with my budget since I was able to take advantage of the Samsung 2 years same as cash for the cost of the system. Lastly, Steve, who headed the installation crew, was also very helpful and professional. Everything was done as requested, on time, and with great follow up for my questions about how to operate the system, etc. I highly recommend Rapture Air for any of your HVAC related needs.
After having some issues with our two units that were installed in 2019, Rapture Air made it right. Their office manager Nick worked with me to make the corrections to our units and worked with me on balances that weren't covered by the manufacturer warranty. The office and team came through and changed my experience around. Highly recommend.
I have been using Rapture Air Conditioning company for a few years now they maintain my system. Ther technicians are prompt, knowledgeable, & they spend a lot of time managing my unit. Quality company highly recommend 😍
Rapture Air is the best HVAC Company to work with in the Mt.Dora, Eustis, Leesburg area. Responsive, Professional, and cost effective. WE had all 3 of our 15 year old units replaced over 2 days and are very satisfied with the quality of workmanship, value and friendly, professional staff - Utilizing High-End Rheem Equipment. Home Run, Hat Trick & End-Zone Dance.. Thank You Rapture Air- Nick & crew.
I am so happy with Rapture Air, the techs are great, professional, hard working and prompt. They did a great job cleaned up their work area, showed up on time, explained everything they did and what I needed to do to keep my unit running at top performance. Great experience!
Rapture Air is a fantastic company to work with, they are right there when you call and have an issue. They also give you choices on how you want to proceed (service or replace), no pushy sales people. AG 3, Inc buys all of our ac units at Rapture Air and their maintenance team is the best as well.
We had Rapture Air out to fix our AC back in the late summer, and today, they came and cleaned our ducts. Both times Dave was our technician, HE IS AWESOME! Always on time, respectful and as far as I'm concerned, great service and priceDAVE & RAPTURE AIR, YOU GUYS ROCK!!
It came time to replace my heat pump and air exchanger and although I had used the same company that had installed my original unit for many years I thought it a good idea to get multiple quotes for this major purchase. On the recommendation of my neighbor I contacted Rapture. The estimator/manager, Eric, was very thorough and provided me with multiple options but more importantly gave me the information to make an informed decision. The install went very well with Carl and Paul doing an outstanding job while explaining to me certain approaches or options while the install was underway. Decisions about major purchases are difficult and often you second guess if you made the right choice. That is NOT the case in this instance. Timely, competent, professional and nice people too. 5 stars +++
From the initial proposal with Erick to the installation of a new Rheem heat pump and air handler by Steven and Chris went smoothly. The service manager Charlie, came out later that afternoon to button up, was quite knowledgeable and very customer oriented.One suggestion would be, even after a long day of install, is to make sure their is time for the customer to have a good look at the installation ( if they wish) and description of how everything works. On a total install, I believe a follow up with a technician coming out a couple weeks later and going over everything with the system and answering customer questions would be a comfort for the customer and beneficial to Rapture Air.Communications throughout the entire process were phenomenal…Everyone was professional and courteous from start to finish!
Rapture Air maintained our original A/C unit for years with amazing service and prices. When we needed a new unit, they did an excellent job with installation and even installed a unique overflow system for our upstairs unit at our request( have never needed it) … and beat any competitors on the price! I highly recommend them for both installation and maintenance.
We purchased our first AC unit and air handler from them back in 2006. They have come out every year to do maintenance and we still are on our original unit! They are very responsive if we have any issues and react quickly. Every technician we have met has been friendly and thorough. We highly recommend Rapture Air!
I used Rapture for system repair and twice a year for maintenance. Every service agent has been so kind and treats me like I'm their only call of the day. Always explain what they have done. Highly recommend this company.
Fabulous!I have been waiting on two different companies to repair a down unit, after a month I found Rapture Air. Dexter came out to do the diagnostic & estimate and order the parts. Then today Charlie & Dashawn came out and do the install. Great communication, very professional, and a reasonable price. I highly recommend Rapture Air!
It was 9:30pm on a Saturday night when our air conditioner stopped working. I have a 38-week pregnant wife here, and when this happened, she simply lost it. I had to do something and I remembered seeing the Rapture Air signs around town. I called hoping anyone at all would pick up when the recorded line said “if this is an emergency, press 1 now”. So I did, and a guy picked up on the second ring named Charlie. Super nice dude. I explained that I was in a pickle and he came right out within an hour. He let me stand outside and learn a little bit about what he was doing. We both chit-chatted about pregnancy and family while he worked. We discovered my capacitor was shot. He was able to fix it for me and within an hour, the air conditioner was back to pumping ice cold air again. I have a very happy wife now who will be able to sleep tonight and I couldn’t be more impressed with the friendliness, promptness, and professionalism that Rapture Air shelled out tonight. I will recommend this company to friends and family, and really want to give Charlie two thumbs up tonight. He killed it. Well, he actually brought it back to life, but… you get what I mean. Thank you, thank you, thank you.
We have ALWAYS had a great experience with Rapture Air over these past 15 years. Nick, Charlie, Steven and Justin were all extremely professional, timely and courteous. Our quote was fair, all commitments were kept, on time and the new system installation was smooth and seamless. Thank you, Rapture Air!!
Thank you for your prompt a professional service. Ya'll got our fat out of the fire. I will always call ya'll first and recommend you to others
Outstanding service and professionalism. Could not be happier with the service and the price. Dexter was my tech and he was polite and courteous and respectful. Thank you Rap†ure Air!
The Rapture Air team was great from beginning to end with the installation of a mini split in our Florida room. They answered all questions and I was thrilled with how well everything was cleaned up at the end of the job. Highly recommend them for any ac needs you may have.
The team sent out to replace my A/C unit (inside and outside parts) was quick, worked well together, knowledgeable, and professional. They were willing to answer questions when I had one. Definitely liked the team sent out.
Rapture Air is the best Company and staff just great and awesome service all the way around ground staff to office staff and I tell you they install new units in my homes and I love the work they did.
Des was very professional and knowledgeable! He did a great job and my kids and I are no longer miserable in the heat!
Had Rapture Air come out to do a check-up / cleaning on my HVAC system. They were very thorough and informative on showing you how everything looks on your system with photos and everything. Very honest and there were no sales pitches to try and sell you on additional services as some companies do. Very reasonable pricing too. Will definitely use them again.
I am very pleased with my A/C. The guys ran into a little issue and corrected the problem.I would recommend Rapture to others.
Yet again we have to thank Rapture Air for their extremely prompt and professional service. The technician, Brett, who came out today was really on to the problem straight away; very courteous, considerate and careful.
Reliable, professional and very courteous. They installed a new AC inside and out. Price was reasonable and it runs great. They showed up when they said, which lately is amazing as many don't. They were happy to answer questions worked quickly and efficiently. Definitely recommend!
Anytime we at Burke Flooring have an a/c problem, we call Rapture Air and they fit us in as quickly as possible. Always pleased with their response time. Everyone we've dealt with has been courteous, professional and thorough. Great quality work. You will not be disappointed!
At Rapture Air, we strive to make our clients happy. From the time you call, through the entire process, even to after your project is completed, we want to make sure you are completely satisfied. We’re glad to help you and want to make sure all your air conditioning and heating needs are taken care of. We look forward to talking to you.
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